Blockout Blinds Melbourne

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Reviews of Blockout Blinds Melbourne

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  David Peterson Added July 01, 2023

  ★ ☆ ☆ ☆ ☆
  I suspect this company may have gone bust… we have been calling and emailing for 3 weeks with no response, from several different addresses including their web link. We paid for a service that hasn’t happened. Awaiting our money back and repair to be undertaken. I hope they weren’t still trading whilst in trouble!
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  Bradley Wong Added June 28, 2023

  ★ ☆ ☆ ☆ ☆
  After all the issues, 1 star is very generous. They didn't inform me that the blinds were ready. I had to call up and they told me that they had been ready for a week. The installer did not install the bottom sill of the cassette roller blind and when my partner asked about it he told her there was no such part. Eventually the bottom sill was installed on another visit but the shade of white did not match that of the side sills. I have reached out to the aftersales team but they have not replied to my emails or returned my calls.
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  William Blakeley Added June 27, 2023

  ★ ☆ ☆ ☆ ☆
  The installation was fine and the roller shutter worked for a couple of years, but then broke. It took five months to fix this. That is, it took two months for them to finally admit that they have no one who can install, and sent me onto another company for repair, who took another three months. At least it was covered under warranty. Very unhappy with the service and would not recommend to anyone.
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  Niki Sama Added June 25, 2023

  ★ ★ ★ ★ ★
  I'm giving 5 stars purely for the installation - James was magnificent when he he came to make measurements as well as the installation.
  Renee the consultant was magnificent too but everything In between was a little disappointing. I had to reschedule twice bc the 1st installer didn't show up and no call.
  I have 2 more Windows to order and if it wasn't for James the installer and Renee the consultant I probably wouldn't be ordering.
  My advice works be to hold onto these two staff members
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  Cronin03 Added June 17, 2023

  ★ ★ ★ ☆ ☆
  They made a mistake when ordering the parts - so half the blinds were installed - and half weren't. Wasn't impressed because I had to take annual leave for installation. Now having aftercare issues (motorised blinds beeping - apparently I was supposed to have been given a charger). I went thru their website it said I would get a reply in 5 biz days - but no reply. This is the 2nd time I called them and was told Xmas was busy period etc - so they will get back to me soon. The actual product is fine.

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About blockoutblinds.com.au

Blinds Melbourne | Awnings | Shutters | Blockout Blinds
Quality custom made blinds, shutters, awnings and retractable flyscreens by Blockout Blinds in Melbourne. Enquire Now,